"Clip communication failed" issue

[GSM_Support]

In case of getting an error "Clip communication failed", while detecting the handset, please check the output of Smart-Clip power source. For stable Smart-Clip functions required output is 12V & 750mA or 10V & 1A.

[Ammie32Heim]

Hi

Thank you so much for letting us know about this! I must say that you are a very dedicated person to have written a wonderful post like this! It is very useful to me. thanks a lot.

[GSM_Support]

@ moussa djamel,

Use DC 12v 750m or DC 10V 1A power supply.

[moussa djamel]

hi clipsa
where can i buy AC Adaptor output12V 750mA ?

Hi to all
i am new user in smart clip
my question
i use adaptor AC current 12V 750mA or DC current 12v 750mA

[GSM_Support]

Please make sure that:

• Firewall on your computer (or your LAN) is configured properly or disabled;
• You have reliable Internet connection;
• If you are using a Smart Adaptor select USB connection method or LPT port for LPT cable;
• LPT port settings are set to EPP in BIOS;
• Your LPT cable works properly;
• You have got a correct LPT port set in SmartMoto program, tab Smart-Clip. The best way to use Auto mode;
• You use a stable power supply with your clip (use 12V, 750mA power adapter);
• Your IE version is not lower than v5.0;
• If you run update under WinXP, log in as Administrator or any other account with administrative rights.

[gsmhelpbd]

Smart-Clip update software 3.08
Warning: make sure you use power adapter!


Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x3BC... not found
Clip not found

Smart Adaptor serial: xxxxxx
Boot version: 1.02
Firmware version: 1.05

Smart Adaptor serial: xxxxxxx
Boot version: 1.02
Firmware version: 1.05
Smart adaptor warranty period:
01-Aug-2011 to 28-Jan-2012 (163 more days)
No need update, you have the last version

Checking dongle... OK
Smart-Clip dongle found, serial xxxxxxx

Checking dongle... OK
S-Card serial xxxxxxxx
S-Card identified
You can Update your S-Card now
Looking for clip on Smart Adaptor...
Clip not found
Smart-Clip connection error

Reading clip info...
Looking for clip on Smart Adaptor...
Clip not found

Looking for clip on Smart Adaptor...
Clip not found



SmartMoto 4.23
S-Card: xxxxxxx Smart-Clip dongle, v 3.03, assigned Smart-Clip: xxxxxxx Europe
You should update your S-Card to latest version (3.09)
Smart card exception 0x6985
Smart card exception 0x6985
Smart card exception 0x6985

[boot-loader]

UPDATE:

Ok Update Zone found smart-clip after numerious attemtps but it was showing: Smart Clip Firmware Version: FF,FF

Any ideas?

NOTE:Log report was sent by "celphografix" thru pm I believe....

Log file received. We process it and you'll be replied soon.

[jabbacks]

SAme problem as the rest of the above. Tried, Auto, Manual, Lpt1, Lpt2, Lpt3..Boost mode, ECP, etc.

Power adapter reads @ 9.8v... Clip connected to Lpt1 port with IRQ 7/3BC. I have disabled Com1 and change parallel mode from ECP to EPP from bios setting and still not connecting.

What am I missing here?

UPDATE:

Ok Update Zone found smart-clip after numerious attemtps but it was showing: Smart Clip Firmware Version: FF,FF

Any ideas?

NOTE:Log report was sent by "celphografix" thru pm I believe....

[jabbacks]

New Clip FAiled!

SAme problem as the rest of the above. Tried, Auto, Manual, Lpt1, Lpt2, Lpt3..Boost mode, ECP, etc.

Power adapter reads @ 9.8v... Clip connected to Lpt1 port with IRQ 7/3BC. I have disabled Com1 and change parallel mode from ECP to EPP from bios setting and still not connecting.

What am I missing here?

[jabbacks]

New Clip FAiled!

SAme problem as the rest of the above. Tried, Auto, Manual, Lpt1, Lpt2, Lpt3..Boost mode, ECP, etc.

Power adapter reads @ 9.8v... Clip connected to Lpt1 port with IRQ 7/3BC. I have disabled Com1 and change parallel mode from ECP to EPP from bios setting and still connecting.

What am I missing here?

[GSM_Support]

@ jameskurmi,

Explain in more details what problem exactly you have?
What had happened to the phone?
What procedures were already performed?

[jameskurmi]

v8 invailid simcard after unlocking

please help me

[carlo]

finally...
we have some updates... no matter what kind of update but it is updated...

thanks

[GSM_Support]

@ carlo,

As soon as new updates will be developed and fully tested it'll be released.

[carlo]

support keeps its mouth shut about the update... :/