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  • GSM_Support
    started a topic "Clip communication failed" issue

    "Clip communication failed" issue

    In case of getting an error "Clip communication failed", while detecting the handset, please check the output of Smart-Clip power source. For stable Smart-Clip functions required output is 12V & 750mA or 10V & 1A.

  • Ammie32Heim
    replied
    Hi

    Thank you so much for letting us know about this! I must say that you are a very dedicated person to have written a wonderful post like this! It is very useful to me. thanks a lot.

    Leave a comment:


  • GSM_Support
    replied
    @ moussa djamel,

    Use DC 12v 750m or DC 10V 1A power supply.

    Leave a comment:


  • moussa djamel
    replied
    Originally posted by TKDT View Post
    hi clipsa
    where can i buy AC Adaptor output12V 750mA ?
    Hi to all
    i am new user in smart clip
    my question
    i use adaptor AC current 12V 750mA or DC current 12v 750mA
    Last edited by moussa djamel; 2011-11-12, 23:14.

    Leave a comment:


  • GSM_Support
    replied
    Please make sure that:
    • Firewall on your computer (or your LAN) is configured properly or disabled;
    • You have reliable Internet connection;
    • If you are using a Smart Adaptor select USB connection method or LPT port for LPT cable;
    • LPT port settings are set to EPP in BIOS;
    • Your LPT cable works properly;
    • You have got a correct LPT port set in SmartMoto program, tab Smart-Clip. The best way to use Auto mode;
    • You use a stable power supply with your clip (use 12V, 750mA power adapter);
    • Your IE version is not lower than v5.0;
    • If you run update under WinXP, log in as Administrator or any other account with administrative rights.

    Leave a comment:


  • gsmhelpbd
    replied
    Smart-Clip update software 3.08
    Warning: make sure you use power adapter!


    Reading clip info...
    Auto searching clip...
    Looking for clip on Smart Adaptor... not found
    Looking for clip at 0x3BC... not found
    Clip not found

    Smart Adaptor serial: xxxxxx
    Boot version: 1.02
    Firmware version: 1.05

    Smart Adaptor serial: xxxxxxx
    Boot version: 1.02
    Firmware version: 1.05
    Smart adaptor warranty period:
    01-Aug-2011 to 28-Jan-2012 (163 more days)
    No need update, you have the last version

    Checking dongle... OK
    Smart-Clip dongle found, serial xxxxxxx

    Checking dongle... OK
    S-Card serial xxxxxxxx
    S-Card identified
    You can Update your S-Card now
    Looking for clip on Smart Adaptor...
    Clip not found
    Smart-Clip connection error

    Reading clip info...
    Looking for clip on Smart Adaptor...
    Clip not found

    Looking for clip on Smart Adaptor...
    Clip not found



    SmartMoto 4.23
    S-Card: xxxxxxx Smart-Clip dongle, v 3.03, assigned Smart-Clip: xxxxxxx Europe
    You should update your S-Card to latest version (3.09)
    Smart card exception 0x6985
    Smart card exception 0x6985
    Smart card exception 0x6985

    Leave a comment:


  • boot-loader
    replied
    Originally posted by jabbacks View Post
    UPDATE:

    Ok Update Zone found smart-clip after numerious attemtps but it was showing: Smart Clip Firmware Version: FF,FF

    Any ideas?

    NOTE:Log report was sent by "celphografix" thru pm I believe....
    Log file received. We process it and you'll be replied soon.

    Leave a comment:


  • jabbacks
    replied
    Originally posted by jabbacks View Post
    SAme problem as the rest of the above. Tried, Auto, Manual, Lpt1, Lpt2, Lpt3..Boost mode, ECP, etc.

    Power adapter reads @ 9.8v... Clip connected to Lpt1 port with IRQ 7/3BC. I have disabled Com1 and change parallel mode from ECP to EPP from bios setting and still not connecting.

    What am I missing here?
    UPDATE:

    Ok Update Zone found smart-clip after numerious attemtps but it was showing: Smart Clip Firmware Version: FF,FF

    Any ideas?

    NOTE:Log report was sent by "celphografix" thru pm I believe....
    Last edited by jabbacks; 2011-07-21, 03:14.

    Leave a comment:


  • jabbacks
    replied
    New Clip FAiled!

    SAme problem as the rest of the above. Tried, Auto, Manual, Lpt1, Lpt2, Lpt3..Boost mode, ECP, etc.

    Power adapter reads @ 9.8v... Clip connected to Lpt1 port with IRQ 7/3BC. I have disabled Com1 and change parallel mode from ECP to EPP from bios setting and still not connecting.

    What am I missing here?

    Leave a comment:


  • jabbacks
    replied
    New Clip FAiled!

    SAme problem as the rest of the above. Tried, Auto, Manual, Lpt1, Lpt2, Lpt3..Boost mode, ECP, etc.

    Power adapter reads @ 9.8v... Clip connected to Lpt1 port with IRQ 7/3BC. I have disabled Com1 and change parallel mode from ECP to EPP from bios setting and still connecting.

    What am I missing here?

    Leave a comment:


  • GSM_Support
    replied
    @ jameskurmi,

    Explain in more details what problem exactly you have?
    What had happened to the phone?
    What procedures were already performed?

    Leave a comment:


  • jameskurmi
    replied
    v8 invailid simcard after unlocking

    please help me

    Leave a comment:


  • carlo
    replied
    finally...
    we have some updates... no matter what kind of update but it is updated...

    thanks

    Leave a comment:


  • GSM_Support
    replied
    @ carlo,

    As soon as new updates will be developed and fully tested it'll be released.

    Leave a comment:


  • carlo
    replied
    support keeps its mouth shut about the update... :/

    Leave a comment:

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